TERMS

GENERAL:

*PLEASE ALLOW 14-21 BUSINESS DAYS (AFTER WEB-STORE HAS CLOSED) FOR PRODUCTION. PLEASE ALLOW AN ADDITIONAL 7-10 BUSINESS DAYS FOR ORDER FULFILLMENT AND SHIPPING UPDATES.

*IF YOU HAVE NOT RECEIVED TRACKING INFORMATION AFTER 28 BUSINESS DAYS (AFTER WEB-STORE HAS CLOSED) PLEASE EMAIL US WITH YOUR ORDER NUMBER.

*ALL SALES ARE FINAL.

*IF YOU MADE A MISTAKE ON YOUR DELIVERY ADDRESS DURING CHECKOUT PLEASE CONTACT RAMIREZONEEIGHTSEVEN@GMAIL.COM.

REFUNDS / EXCHANGES:

*WE ARE NO LONGER ACCEPTING RETURNS, EXCHANGES OR ISSUING REFUNDS DUE TO ITEMS ORDERED INCORRECTLY. PLEASE READ YOUR ORDER THOROUGHLY BEFORE CONFIRMING YOUR PURCHASE.

*IF AN ERROR WAS MADE ON OUR END PLEASE CONTACT US WITHIN 14 DAYS OF RECEIVING YOUR ORDER - WE WILL DO OUR BEST TO RESOLVE OR AMMEND OUR MISTAKE BASED ON THE INVENTORY AVAILABLE ON HAND.

SHIPPING:

*WE ARE NOT RESPONSIBLE FOR LOST, STOLEN, OR DAMAGED PACKAGES.

*IF YOU ARE EXPERIENCING ANY ISSUES WITH TRACKING UPDATES PLEASE CONTACT THE PARCEL COURIER DIRECTLY, WE ONLY HAVE ACCESS TO THE INFORMATION ON THE TRACKING LINK PROVIDED. -- IT IS THE RESPONSIBILITY OF THE CUSTOMER TO FOLLOW TRACKING UPDATES AND CONTACT THE COURIER WITH ANY ISSUES WITHIN A TIMELY MANNER.

RETURNED TO SENDER:

*IF AN ORDER IS RETURNED TO SENDER, THE CUSTOMER IS RESPONSIBLE FOR PAYING FOR POSTAGE TO RE-SHIP THE ORDER.

DOMESTIC

*STANDARD SHIPPING RATES WILL BE ADDED AT CHECKOUT. PRICES MAY VARY DEPENDING ON WEIGHT AND LOCATION.

INTERNATIONAL

*WE ARE NOT RESPONSIBLE FOR ANY DUTY, TAX, OR CUSTOMS FEES ON ANY PACKAGES.

*THE CUSTOMER IS RESPONSIBLE FOR PAYING ANY AND ALL FEES NECESSARY TO RELEASE YOUR PACKAGE FROM CUSTOMS. YOU WILL NOT RECEIVE A REFUND IF YOU CHOOSE TO NEGLECT FEES.

*IF YOUR PACKAGE IS SENT BACK TO THE U.S. BECAUSE YOU FAILED TO COLLECT YOUR ORDER FROM CUSTOMS, THE CUSTOMER IS RESPONSIBLE FOR PAYING FOR POSTAGE TO RE-SHIP THE ORDER.

*DUE TO BREXIT AND THE UNITED KINGDOMS VALUE-ADDED TAX (VAT) INCREASE, WE WILL NO LONGER OFFER SHIPPING TO THE UNITED KINGDOM.